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Have Questions? We’ve got answers!

Process Overview

Customise

Choose a template from our gallery and customise it using our Online Designer.

Define Printing Options

Choose between printing at home or with us.

Pay

Proceed to the check out.

General

Can I see my design before buying?

Yes we recommend it.

You can start the customising process before purchasing and are able to save, print and download your design.

Once you have crafted your invitation then proceed to step 2 – defining your printing options and step 3 – making your payment. Once paid for, you are able to download a non-watermarked version.

Can I see a sample?

We don’t do individual samples but you can order a sample pack to see the quality of printing and card stock. CLICK HERE

You can of course print a watermarked version of whenever you like using your home printer.

Step 1: Customising

Are there any instructions for using the Online Designer?

Yes there are. CLICK HERE.

I'm not a designer, is it difficult to get a beautiful design?

It’s super easy.

Each template is pre-populated with the images, colours and font choices pictured on the product pages. All you have to do is replace the ‘filler’ text with your own and you are good to go.

Can I change the fonts and colours?

Yes you can.

While each design is pre-populated with text and graphics you are free to change fonts, colours and wording. You can upload your own pictures too if you want to or change the size, angle or position of any of the graphics.

Can you do it all for me?

Yes we can.

If you wish, one of our designers will happily do it all for you. You can read about our designers and see their charges by CLICKING HERE.

Help! What colours should I choose?

That depends on what colours you like but remember some lighter colours are difficult to read if used as the colour for small text.

To read other tips and see some popular colour values CLICK HERE.

I need a second version of my invite. is that possible?

Yes it is.

The best way to achieve this is to design one version first – download it and, if you want to, place a print order. Then email us that you need to create a second version and we will send you a link to create another version. You will not need to pay the design fee again.

How should I word my invitation?

Wording is up to you but traditionalists should read our Wording Page for samples of correct wording and learn about invitation etiquette.

How do I download my design?

You can download your design at any stage by clicking on the ‘download’ icon within the customiser. A watermarked version will be then downloaded.

After you pay for the design and your payment clears, we will send you a link back to the design page and you will see a new, green ‘download’ button. You can download your design as often as you like for 30 days following payment.

Step 2: Printing

Do I have to order the printing as well?

No you don’t.

You are free to pay the template design fee only then print at home or with another printer.

Do I have to order all the printing at once?

No you don’t.

You could print some items now and some later if you wish. Just order the items as and when you need them. If you are printing in stages – ask us to email you a coupon so that you are not charged the template fee again.

Can I print some items with this site and some items at home?

Yes you can.

We only print what you choose so just choose the items you want us to print when placing the print order.

How long does printing take?

We usually print the day after you place a order. Delivery times do vary so allow up to ten working days for delivery but it is usually significally faster than this – often within four working days.

Can I have my guest's names printed on the invitations or envelopes?

Yes you can.

Mail merge technology allows us to print your guest’s name onto each invite as they are printed.

You can read more about how to supply the names by CLICKING HERE. The price for this service is detailed on our PRICING PAGE.

What card stock is best?

All of our stock are a high quality and have been chosen by us because they print beautifully with our equipment. you can read about their difference by CLICKING HERE.

Step 3: Payment

How much will it cost?

That depends on how much you want to do-it-yourself. To see our pricing page or get an instant quote, CLICK HERE

How do I pay?

We accept payments via paypal (which accepts credit cards) and by online banking. You can choose your preferred option during checkout.

Do you ship internationally?

Yes we do.

The rate will be calculated in the cart once an address is entered. Our PRICING PAGE can give a indicative amount.

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